I am a Seattle area Sr. User Experience Designer, specializing in the creation of reusable design patterns and engineering assets to facilitate lean UX and requirements visualization to help end-users discover unmet needs and elicit feedback. I am currently working as a Product/ UX designer for the Amazon Global Sales and Services team. As an individual contributor to the cross functional team of designers, engineers, PM’s and stakeholders; I am working to define requirements and gather user research to obtain in-depth knowledge from Global Sellers (China, Japan, EU, and emerging markets) to enhance the existing customer journey of Amazon products and services. Deliverables include: user interfaces, personas, customer journey maps, conceptual diagrams, wireframes and prototypes for web and mobile-based products to improve the customer journey of Customer Service by Amazon and the International Amazon Sellers’ team products. I am driving projects through all phases, from user research and exploratory mockups to design reviews, delivery, and usability testing.
I have over 15 years experience as a multi-disciplinary designer, and have held various roles in my craft from visual designer to UX team leadership and everything in between. However, my sweet spot in User Experience is interaction design. I love utilizing my entire skillset as an end-to-end designer while being able to validate my designs through code and implementation. I am passionate about the relationship between research and analytics. I believe in the refining power of simplicity and elegance through the fusion of logic and creative inspiration. I embrace the “human factor” in design and create experiences that tell stories which are clean, simple and easy to use.
EDUCATION AND EXPERTISE
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